Billing Questions/Customer Service:

Customer Service is available
Monday through Friday
from 8:00 a.m. to 6:00 p.m. EST

MASSACHUSETTS
Payment and Billing Information
1-800-922-8276
(An additional fee is assessed to each payment made by phone.)

Automated Account Information is available 7 days a week,
24 hours a day, with the exception of system maintenance Sunday from 9:00 p.m. to Monday 4:00 a.m.

NEW HAMPSHIRE
Payment and Billing Information
1-800-513-4813

Automated Account Information is available 7 days a week, 24 hours a day.

BILLING EMAIL
Billingcomments@ Commerceinsurance.com
Please indicate your policy number in your email.

Claims Service Center:

Report claims 24 hours a day,
365 days a year.

MASSACHUSETTS
1-800-221-1605

NEW HAMPSHIRE
1-800-513-4813

For the Hearing Impaired, please call our TTY number: 1-888-600-6959.

For existing claims, please call the above numbers Monday through Friday from 8:00 a.m. to 4:30 p.m. EST.

If you prefer to file your claim online, you may complete our online claim submission form.

CLAIMS EMAIL
Claimscomments@ Commerceinsurance.com
Please indicate your policy number in your email.