Billing Questions/Customer Service:

Call Monday through Friday
from 8:00 a.m. to 6:00 p.m. EST

MASSACHUSETTS
1-800-922-8276

NEW HAMPSHIRE
1-800-513-4813

Automated Account Information (Massachusetts only) available. (Except Sunday 9:00 p.m. to Monday 4:00 a.m. for System Maintenance)

Call 1-800-922-8276, then select '2' for Billing, then press '1' for automated billing information

Billing Email: Billingcomments@ Commerceinsurance.com
please indicate your policy number in your email

Claims Service Center:

Report claims 24 hours a day
365 days a year.

MASSACHUSETTS
1-800-221-1605

NEW HAMPSHIRE
1-800-513-4813

For existing claims, please call the above numbers Monday through Friday from 8:00 a.m. to 4:30 p.m. EST

Claims Email: Claimscomments@ Commerceinsurance.com
please indicate your policy number in your email